EFQM Model 2020

Yesterday saw the launch in Helsinki of the new EFQM Model 2020. Revolutionary in structure and presentation compared with the model it replaces, yet evolutionary in content, it is well worth having a look at it to determine if and how the use of it might benefit your organisation.

To get a brief overview visit http://www.efqm.org

To purchase a printed version of it visit http://www.shop.efqm.org/publications/the-efqm-model/

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